Terms of Service

Last Updated: July 12, 2026

These Terms of Service (“Terms”) govern your access to and use of the Resignal mobile application and related services (the “Service”), provided by kAI Labs LLC (“we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Description of the Service

Resignal is an interview-practice tool. It configures Apple’s Speech Recognition framework to require on-device transcription, so audio never leaves your device. The resulting text transcript is sent to our servers and to OpenAI through the OpenAI API to generate structured feedback and analysis. OpenAI is the AI provider used for this processing. The Service may store your transcripts and feedback so you can review them later.

2. Eligibility

You must be at least 18 years old and legally able to enter a binding contract to use the Service. Resignal is currently offered through the U.S. App Store. If we learn that a user is under 18, we will close the account and delete its associated data under the timelines in our Privacy Policy.

3. User Responsibilities and Recording Consent Laws

You are responsible for the content you record, submit, and analyze. Before each recording, you must confirm that it is your own solo practice or that every participant has given the consent required by applicable law. You may not:

• Use the Service for unlawful purposes or to generate harmful, abusive, or illegal content.
• Upload content that infringes on third-party intellectual property rights.
• Attempt to reverse engineer or disrupt the Service.
• Violate Recording Laws: You may not use the Service to record a real-world interview, call, or conversation involving another person unless you first obtain the legally required consent of every participant. Some jurisdictions, including California, may require all-party or two-party consent. The Service is intended primarily for solo interview practice and self-reflection.

4. Subscriptions and Payment

• Free Allowance: Free users currently receive up to three complete interview analyses per calendar month. Resignal Pro removes this analysis limit while the subscription is active. We may adjust the free allowance prospectively and will provide notice of material reductions.
• Plans and Pricing: Resignal Pro is offered in weekly, monthly, and quarterly subscription periods. The price and billing period shown in the App Store purchase screen at the time you subscribe are the terms of your purchase. Apple processes all payments through In-App Purchase. By subscribing, you authorize Apple to charge the displayed recurring price and applicable taxes to your App Store payment method.
• Automatic Renewal: Your subscription renews automatically for the same period unless you cancel it in your App Store account settings at least 24 hours before the current period ends. Apple may charge your payment method within 24 hours before renewal.
• Cancellation: You can manage or cancel your subscription in your App Store account subscription settings. Deleting the app or your Resignal account does not cancel a subscription. Cancellation takes effect at the end of the paid period.
• Refunds and Price Changes: Refund requests are handled by Apple under its refund policies. We will provide advance notice of subscription price changes, which take effect through Apple’s App Store processes and may require your consent.

5. AI-Generated Content Disclaimer

Transcripts and AI-generated feedback may contain inaccuracies, omissions, or other errors. Feedback is provided for informational and educational purposes and is not professional or employment advice. The Service does not guarantee a job offer, interview success, or any other employment outcome. You remain responsible for decisions you make based on the Service.

6. Data and Privacy

Our Privacy Policy explains how on-device audio processing, text transcripts, AI feedback, account information, retention, and deletion are handled and is incorporated into these Terms.

7. Intellectual Property and User Content

Resignal’s software, design, logos, and original content are owned by kAI Labs LLC and protected by applicable law. You retain ownership of your recordings and submitted transcripts. You grant us a non-exclusive, worldwide, royalty-free license to store, process, reproduce, transmit, and display your submitted transcripts and associated feedback, and to permit our service providers to do so on our behalf, solely as needed to operate the Service. This license continues while the content is stored and ends when it is deleted under the timelines in the Privacy Policy.

8. App Store and Apple Terms

If you obtained the Service through Apple’s App Store:

• These Terms are between you and kAI Labs LLC, not Apple Inc. (“Apple”). We, not Apple, are responsible for the Service and its content.
• We grant you a limited, non-transferable license to use the Service on Apple-branded products that you own or control, as permitted by the App Store Usage Rules.
• We are responsible for maintenance and support. Apple has no obligation to provide maintenance or support for the Service.
• If the Service fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price paid for the Service, if any. To the extent permitted by law, Apple has no other warranty obligation. We are responsible for other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty.
• We, not Apple, are responsible for addressing claims relating to the Service or your possession or use of it, including product-liability claims, claims that the Service fails to meet legal or regulatory requirements, and claims under consumer-protection or similar laws.
• If a third party claims that the Service infringes intellectual property rights, we, not Apple, are responsible for investigating, defending, settling, and resolving that claim.
• You represent that you are not located in a country subject to a U.S. government embargo or designated as a terrorist-supporting country and are not listed on a U.S. government prohibited- or restricted-party list. You must also comply with applicable third-party terms when using the Service.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you.

9. Service Availability and Termination

We may modify, suspend, or discontinue parts of the Service and may suspend or terminate access for a violation of these Terms, a security risk, or a legal requirement. We do not guarantee uninterrupted or error-free operation. Sections that by their nature should survive termination will remain in effect.

10. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DO NOT WARRANT THAT THE SERVICE WILL BE ACCURATE, RELIABLE, SECURE, OR ERROR-FREE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, kAI LABS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST OPPORTUNITIES, DATA, OR PROFITS. OUR TOTAL AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM OR $100 USD.

Some jurisdictions do not allow certain warranty exclusions or limitations of liability. In those jurisdictions, these provisions apply only to the extent permitted by law, and you may have additional rights.

12. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless kAI Labs LLC and its officers, directors, employees, agents, and affiliates from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of a recording, wiretapping, or eavesdropping law, including an all-party or two-party consent law; or (d) your violation of a third party’s privacy, publicity, or intellectual property rights. This obligation survives termination of these Terms.

13. Arbitration and Class Action Waiver

Please read this section carefully. It requires most disputes to be resolved through individual arbitration and limits how you may seek relief.

Informal Resolution

Before starting arbitration, the claimant must send the other party a written dispute notice. You must send your notice to support@resignal.xyz; we will send ours to your account email. The notice must include the claimant’s name, account email, a description of the dispute, and the requested relief. The parties will try in good faith to resolve the dispute for 60 days after a complete notice is received. Applicable filing deadlines are tolled during this period.

Binding Arbitration

If the dispute is not resolved within 60 days, either party may submit it to binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, as modified by this section. The Federal Arbitration Act governs this section. Arbitration fees will be allocated under the AAA rules. The arbitrator may award the same individual remedies that a court could award. You and we waive a trial before a judge or jury for arbitrable disputes.

Exceptions and Public Injunctive Relief

Either party may bring an eligible individual claim in small claims court. Nothing in this section prevents you from seeking public injunctive relief in court to the extent that California law, including the McGill rule, requires that remedy to remain available. Other arbitrable claims may be resolved first.

Class Action Waiver

Disputes must proceed only on an individual basis. Neither party may pursue or resolve a dispute as a plaintiff or class member in a class, collective, consolidated, or representative proceeding, except for the public-injunctive-relief exception above.

30-Day Opt-Out

You may opt out of this arbitration section within 30 days after you first accept it. Email support@resignal.xyz with the subject “Arbitration Opt-Out” and include your full name, account email, and a clear statement that you opt out of arbitration. A timely opt-out affects only this section; the remaining Terms continue to apply.

Coordinated or Mass Arbitration

If 25 or more substantially similar arbitration demands are submitted against the same party by coordinated claimants or counsel, the demands will be administered in batches of up to 25. One batch will proceed at a time, with one arbitrator and one set of administrative fees per side for each batch, unless the AAA rules or applicable law require otherwise. Filing deadlines are tolled for claims waiting to be processed. Each claim remains individual and is not consolidated for a joint merits decision.

Arbitration Severability

If a part of this section is unenforceable, it will be severed and the rest will remain effective. If the class action waiver is unenforceable for a particular claim or remedy, that claim or remedy will proceed in court after any arbitrable claims are resolved. If the mass-arbitration process is unenforceable, the affected demands will proceed individually.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms that is not subject to arbitration shall be brought exclusively in the state or federal courts located in California.

15. Changes to These Terms

We may update these Terms to reflect changes to the Service, law, or our business. For material changes, we will provide notice in the app before the revised Terms take effect. Continuing to use the Service after the effective date means you accept the revised Terms. If you do not agree, stop using the Service and cancel any active subscription.

16. California Consumer Notice

Under California Civil Code Section 1789.3, California users may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs. You may contact it in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254. Hearing-impaired users may call (800) 326-2297. You may also contact us using the information below.

17. General Terms

Severability: Except as stated in Section 13, if any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in effect.

Entire Agreement: These Terms, the Privacy Policy, and the purchase disclosures shown when you subscribe form the entire agreement between you and us regarding the Service and replace prior agreements on that subject.

18. Contact Us

For questions, complaints, or dispute notices, contact us at:

kAI Labs LLC
2108 N ST, STE N
Sacramento, CA, 95816, USA
Email: support@resignal.xyz